We think it's worth to read Knight's advice mostly directed towards those in the business world, but succintly addressed to Education by D. Wenmoth:
The transformation to a bottom-up culture needs help from the top.
The best uses come from users - but they require help to scale.
What’s in the workflow is what gets used.
Appeal to the participants’ egos and needs - not just their wallets.
The right solution comes from the right participants.
Balance the top-down and self-management of risk.
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